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Shopify is arguably one of the top e-commerce platforms for building beautiful and professional online stores. Indeed, it has a reasonably advanced feature set. However, the basic features are easy to understand, no wonder Shopify is so popular. Presently, there are almost 600,000 Shopify-driven online stores on the internet.

Yes, it's intuitive and easy to use, but some users will still need professional help to figure out the basics. And we don't mean novice users only.

Trained users may also want to learn more about the advanced features of Shopify. And as such, it essential to have access to helpful, responsive, and reliable customer support.

Shopify provides 24/7 online support for every price plans. So if you need help, you can contact Shopify personnel through the Shopify customer support number.

Phone support is an effective way to engage with a customer service representative went there is a problem. Although phone support is a bit similar to live chat support, sometimes the best way to describe an issue is via spoken words.

Shopify runs a round the clock online phone support service. Also, there are separate phone numbers for various parts of the world. Response times are fast, and you don't need to wait along to speak with a customer support rep.

How can I use live chat support to contact Shopify?

To use live chat support and contact Shopify, follow these steps:

1. Visit the Shopify contact page on their website.
2. On the contact page, locate and click on the "Contact support" option.
3. If you have previously logged in to your Shopify store, your information will be automatically saved. Select the store you need assistance with if you have more than one.
4. Choose one of the eight primary topics that best matches your issue or question.
5. Shopify will provide a curated list of common questions related to your chosen topic. It's worth checking these articles and FAQs as you might find the answers you need without having to chat with Shopify's staff.
6. If you still require further assistance, select the option to engage in Shopify's live chat support.
7. Describe the issue you are facing in the chat window and proceed to verify that you are not a robot.
8. Finally, click on the "Chat with us" button to initiate the live chat with Shopify's support staff.

By following these steps, you will be able to efficiently use live chat support to contact Shopify and seek assistance from their knowledgeable staff.


How can I find answers to my questions in the Shopify Help Center?

What can I do if the suggested questions and answers do not provide the information I need?
If the suggested questions and answers do not provide the information you need, you can try refining your search query or scrolling further down to explore related articles that may have the information you are looking for. Alternatively, you can consider reaching out to Shopify's customer support for further assistance.

How does Shopify recommend questions and answers in the Help Center?
Shopify recommends four suggested questions with answers in an accordion format based on your search query. These suggestions aim to provide relevant information related to your query.

What should I do if I cannot find what I need in the search results?
If you cannot find what you need in the search results, scroll down for related articles that may provide the information you are looking for.

How can I find answers to my questions in the Shopify Help Center?
Simply visit the help center page and enter your search query. Use the search bar to find the information you need.


     Shopify Support Phone Number

North America  

1 (855) 816-3857



United Kingdom  


New Zealand











Email[email protected]

Head Office

150 Elgin Street, 8th Floor

Ottawa, ON, Canada K2P 1L4j


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